Loading
WhatsApp is where India buys — reply in seconds, qualify every lead and follow up on autopilot.
WhatsApp is where India actually buys — people enquire, negotiate, send screenshots and pay UPI links all in one thread, day and night. But most SMBs run it off one phone, reply hours late, answer the same questions a hundred times, and never follow up on no-shows or pending payments. We put your sales and support on the official WhatsApp Business API with AI agents that answer in seconds, qualify every lead, and chase reminders and payments automatically — so your team only touches what genuinely needs a human, and no enquiry goes cold again.
We get you live on the official WhatsApp Business API with a verified business profile and submit the green-tick (Official Business Account) application before we build a single flow — because a verified number lifts open rates and stops your broadcasts looking like spam. Bots on an unverified number are wasted effort.
We sit with your team and pull the last 200 WhatsApp chats — what people actually ask, where they drop off, which questions a human must answer. Flows are built from your real enquiries, not a generic template, so the AI agent sounds like your business on day one.
We draft and submit your utility and marketing templates correctly categorised (utility vs marketing vs authentication) so Meta approves them fast and bills them at the right rate — getting a reminder mis-filed as marketing quietly inflates your per-message cost 6-7x.
Every flow has a clean escape hatch to a real person with full chat context, plus routing rules by topic (sales, support, payments). The AI handles volume; your team handles the deals and the angry customers — nobody gets stuck talking to a bot.
Leads, orders and payment status flow both ways between WhatsApp and your CRM, Google Sheet, Tally, Razorpay or ERP. The agent answers "where is my order" from live data, not a canned line, and every qualified lead lands where your team already works.
We go live on a controlled set first, watch speed-to-reply, qualification rate, template delivery and opt-outs for two weeks, then expand. Flows are tuned on real conversation data every month, not set-and-forgotten.
Verified business number on the official Cloud API with Meta Business verification and green-tick (Official Business Account) application — broadcast at scale without the ban risk of the consumer app or grey-route tools.
An agent trained on your products, prices, policies and FAQs that answers in seconds in Hindi, English or Hinglish, all night and through festivals — and hands off to your team with full context when it's a real deal or a complaint.
Captures name, requirement, budget, location and timeline through natural chat, scores the lead, then pushes it straight into your CRM, sheet or ERP and pings the right salesperson — no enquiry sits unread.
Your products as a native WhatsApp catalog with images, prices and a cart, so customers browse and place orders inside the chat — and pay via a UPI/Razorpay link in the same thread.
Template-approved broadcasts for offers, new stock, festival schemes and re-orders — segmented by customer type, with opt-out handling so you stay compliant and out of spam.
Automatic order-confirmed, dispatched, out-for-delivery and appointment-reminder messages sent as low-cost utility templates — cutting no-shows and "where is my order" calls.
Polite, scheduled nudges for pending invoices, advance payments and EMIs with a UPI/Razorpay link attached — recovering money that usually slips because nobody had time to chase it.
Meta and Instagram ads that open straight into a WhatsApp chat, landing the lead inside the 72-hour free messaging window — paired with a qualifying flow so ad spend turns into booked conversations, not dead clicks.
One view of enquiries, response time, qualified leads, broadcast delivery and read rates, and conversations handled by AI vs humans — so you see what WhatsApp is actually earning you.
We send order updates, appointment reminders and payment nudges as correctly categorised utility templates — roughly ₹0.13 each in India versus about ₹0.88 for marketing — and time replies inside the free 24-hour service window. The same nudges most agencies bill at marketing rates, we run at a fraction of the cost.
We point Meta/Instagram ads straight into a WhatsApp chat so each click opens a Free Entry Point window where every message is free for 72 hours. The qualifying flow does its work inside that window — you pay for the click, not the conversation, then convert before it closes.
The instant a lead messages, the agent replies in seconds and immediately asks the one question that sorts a buyer from a browser — requirement, quantity or location — so by the time a human looks, the lead is already scored and prioritised, not sitting unread.
We train the agent on how your customers actually type — "rate kya hai", "stock hai?", "location bhejo" — instead of formal English. In India this is the difference between a bot people trust and one they abandon, and it's why our agents hold conversations competitors' bots can't.
When someone asks for a price and goes quiet, or books and doesn't show, a timed two-touch WhatsApp sequence pulls them back — a gentle reminder, then a small incentive. This recovers the silent majority of leads that businesses simply forget to follow up.
Pending-invoice and advance-payment reminders go out on a schedule with a Razorpay/UPI link attached right in the chat, so paying is one tap. Removing the "send me the link" round-trip is what actually shortens collection time.
We tag contacts by what they bought and when, then broadcast Diwali/festival schemes and re-order nudges only to the relevant segment. Targeted templates keep your Meta quality rating high and open rates up — blasting everyone is what tanks both.
We enforce opt-in, honour opt-outs instantly, cap frequency and monitor your number's quality rating, throttling sends before Meta downgrades you. Protecting the number's health is what keeps your broadcast limits high and your templates approvable long-term.
We review your last few hundred WhatsApp chats, map your real enquiry types, products, prices and drop-off points, and define which conversations to automate and where humans must stay in the loop.
We provision your official WhatsApp Business API number on the Cloud API, complete Meta Business verification, submit the green-tick application, and draft your first template library correctly categorised for approval.
We train the AI agent on your business, build qualification and handoff flows, set up the catalog and broadcast segments, and wire two-way data into your CRM, sheet, Tally, Razorpay or ERP.
We launch on a focused slice of traffic, watch speed-to-reply, qualification rate, template delivery and opt-outs closely, and fix anything that sounds off before opening the floodgates.
We expand to full volume, layer in payment follow-ups, ad funnels and campaign broadcasts, and tune flows on real conversation data — with a dashboard showing exactly what WhatsApp is earning.
Buyers send specs and quantities at all hours. The agent captures requirement, quantity and location, shares the catalog and rate card, and routes the serious RFQs to your sales team scored and ready — instead of a salesperson scrolling chats next morning.
Table and room enquiries, menu and tariff questions, and reservation reminders run automatically 24x7, with confirmations and pre-arrival nudges that cut no-shows and free your front desk during the rush.
Appointment booking, reminders that reduce no-shows, refill nudges for chronic-medicine customers, and report-ready alerts — handled as low-cost utility messages so the front desk isn't glued to the phone.
Catalog browsing in-chat, "is this in stock / what's the price" answered instantly, order placement with a UPI link, and festival/new-arrival broadcasts to past buyers that bring repeat footfall and orders.
Admission enquiry qualification, prospectus and fee-structure on demand, fee-due reminders with payment links, and exam/event notices broadcast to parents — without the office answering the same questions all day.
Site-visit and consultation booking, instant project/price-list sharing, and structured win-back sequences for enquiries that went cold — turning a noisy WhatsApp inbox into a tracked, qualified pipeline.
Single-location SMBs that want a verified WhatsApp number with a smart agent and reminders, live fast.
Businesses running ads and broadcasts that need qualification, catalog and payment follow-ups working together.
Multi-branch or high-volume operations that want WhatsApp wired deep into ERP/CRM with ongoing management.
Indicative scopes — every engagement is tailored on a quick discovery call.
From hours (or next morning) to seconds. The AI agent replies instantly 24x7, so leads are engaged while they're still interested instead of going cold or messaging your competitor.
The agent captures requirement, budget and timeline on every enquiry, so your team spends time only on leads worth chasing — not on tyre-kickers and repeat FAQs.
Automated appointment and order-status reminders as utility templates cut no-shows and "where is my order" follow-ups, freeing your front desk and your phone line.
Scheduled WhatsApp nudges with a UPI/Razorpay link attached pull pending payments forward instead of letting invoices age because nobody had time to chase.
By correctly categorising templates and using the free 24-hour and 72-hour windows, we keep your Meta messaging spend on the cheap utility and free lanes instead of paying marketing rates by mistake.
Segmented broadcasts for new stock, schemes and festivals bring existing customers back — turning a contact list you already own into orders, not a dormant phonebook.
Indian SMB owners and sales heads who already get most of their enquiries on WhatsApp — factories and traders fielding RFQs, restaurants and hotels taking bookings, clinics and pharmacies handling appointments and refills, retailers and showrooms, schools and coaching centres chasing admissions and fees — and lose a chunk of them to slow replies, missed follow-ups and a team buried in repetitive chats. If WhatsApp is where your customers message you but nobody's running it like a sales channel, this is built for you.
We set you up on Meta's official WhatsApp Business Platform with proper verification, template categorisation and quality-rating guardrails — not a grey-route bulk tool that gets your number banned the week before a big sale.
We design flows around how Meta actually bills in India — utility lane, free service window, 72-hour ad window — so your running cost stays low. Most providers ship a bot and ignore the per-message economics that decide whether WhatsApp pays for itself.
TheManki also builds your ERP, CRM, POS and website, so WhatsApp connects to live order, stock and payment data instead of sitting in a silo. The agent answers from real data, and leads land where your team already works.
We serve Indian SMBs across factories, trading, restaurants, retail, clinics and schools — we know your enquiries, your Hinglish, your festivals and your margins, and we build for them specifically rather than dropping in a generic global template.
Flows are reviewed monthly on real conversation data, with a dashboard that shows response time, qualified leads and what WhatsApp earned — so the system keeps getting sharper instead of going stale after handover.
The free Business app caps you at one device, has no real automation, no AI, no CRM link, and bulk-messaging from it gets your number banned. We set you up on the official WhatsApp Business API (Cloud API) — built for automation, broadcast, multiple agents and integrations — so you can actually run WhatsApp as a sales channel, not a glorified inbox.
Not when it's done right. We use the official API with Meta-approved templates, send only to opted-in contacts, segment instead of blasting everyone, and watch your quality rating. Bans happen on grey-route tools and unsolicited blasts — the exact things the official setup and our compliance discipline avoid.
Meta bills per message by category — in India, utility messages like order updates and reminders are roughly ₹0.13, while marketing messages are around ₹0.88, and replies inside the 24-hour customer-service window are free. You pay Meta directly for messaging; our fee is for setup, the AI agent, flows and management. We design flows to lean on the cheap utility lane and the free window, so your running cost stays low.
Yes. The agent understands and replies in Hindi, English and the Hinglish mix your customers actually type — "price kya hai", "stock available?", "location bhejo" — because most Indian buyers don't message in formal English, and a bot that only speaks English loses them.
A focused setup is typically live in about 2 to 3 weeks — most of that is Meta business verification and template approval, which we drive for you. AI agent training, deeper integrations and the green-tick can run a little beyond that depending on how clean your product and pricing data is.
It hands off to a human cleanly. Every flow has rules — angry customer, high-value deal, anything outside its knowledge — that route the chat to the right person on your team with the full conversation history, so the customer never feels stuck and your team only steps in where it matters.
Whether you need to replace spreadsheets, connect SaaS tools, build a custom ERP, launch a SaaS product, generate better leads or automate WhatsApp follow-ups — TheManki can help you build the system your business deserves.