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AI agents that actually do the work — built for your factory, shop, clinic, or restaurant, wired into WhatsApp, Tally and your ERP.
Most "AI" pitched to Indian SMBs is a ChatGPT wrapper that hallucinates your GST number and forgets the conversation. We build the other kind: production AI agents and assistants grounded in your own data — your price lists, SOPs, vendor invoices, patient records, menu, inventory — that read documents, answer customers in Hindi and English, push entries into Tally, and escalate to a human when they're unsure. We work on Claude, OpenAI, and open-source models (Llama, Mistral) and pick per use case based on cost, latency, and where your data is allowed to live. Everything ships with guardrails: retrieval limits so it only answers from your facts, approval steps before money moves, full audit logs, and PII redaction so customer and patient data stays compliant. The point isn't a demo that wows your cousin. It's an agent that saves your accounts team 12 hours a week, answers 70% of WhatsApp queries without a human, or turns a stack of vendor PDFs into clean Tally vouchers overnight — and keeps doing it after we leave.
We don't sell you an 'AI transformation.' We pick the single workflow bleeding the most hours or money — usually invoice entry, WhatsApp first-response, or document lookup — ship it to production, prove the ROI in rupees, then expand. You see value before the second invoice.
Every agent answers only from your documents, ERP, and rules via RAG. If the answer isn't in your data, it says so and routes to a human instead of making something up. No hallucinated prices, no invented policies.
We benchmark Claude, GPT, and open-source (Llama/Mistral) per task on accuracy, cost per query, and data-residency needs. Bulk invoice OCR might run a cheap open model on your server; a nuanced sales reply might use Claude. You get the cheapest model that hits the quality bar.
Tool permissions, approval gates before payments or commitments, confidence thresholds, PII redaction, and full audit logs ship from day one — not bolted on after an incident. You always know what the agent did and why.
Agents read and write where your work actually happens — WhatsApp Business, Tally, Zoho/Razorpay, your ERP, Google Sheets, email. No 'log into a new dashboard.' The AI meets your team inside their existing day.
We document prompts, data sources, and runbooks, train your team, and give you a dashboard to watch accuracy and cost. You can throttle, pause, or switch off any agent yourself — no lock-in, no black box.
Goal-driven agents that take real actions — book appointments, raise tickets, chase payments, qualify leads, update stock — using your tools, with permission scopes and approval steps so they can't go rogue.
Ask-anything assistants over your SOPs, product catalogs, contracts, HR policies, and manuals. Staff and customers get instant, sourced answers in plain language instead of digging through PDFs or pinging seniors.
OCR plus LLM extraction that reads vendor invoices, POs, GRNs, e-way bills and bank statements — including blurry phone photos — pulls GSTIN, line items and totals, verifies them, flags duplicates, and posts clean vouchers to Tally or Zoho Books.
AI agents on WhatsApp Business, website, and Instagram that answer product, price, order-status and booking questions 24/7, handle catalogs and UPI payment links, and hand off to your team with full context when needed.
Hindi, Hinglish, Tamil, Telugu, Marathi, Gujarati and more — for OPD appointment booking, order confirmation, COD verification, delivery and EMI reminders, and front-desk overflow, with vernacular that Tier 2/3 callers actually trust.
Ask your sales, inventory, or GST data a question in English and get the answer plus the chart — daily WhatsApp summaries of yesterday's numbers, dead stock alerts, and outlet comparisons without anyone building a report.
Quality-check defect detection on the line, shelf and planogram audits for retail, footfall and dwell counting, ANPR for gate/parking, and damage capture for logistics — running on cameras you may already have.
Full custom AI products — internal copilots, customer-facing tools, API integrations — built end to end with auth, evaluation harnesses, monitoring, and cost controls, not a notebook demo.
PII detection and redaction, on-prem or India-region hosting for sensitive data, prompt-injection defenses, audit logging, and content filters — engineered as a layer so every agent you run inherits the same safety floor.
We extract from vendor PDFs and phone photos, match against your PO/GRN, auto-create the Tally voucher via XML/ODBC, and route only the exceptions to your accountant — so the team reviews, doesn't retype. Cuts the 4-16 hours/month of pure data entry to near zero.
The bot answers instantly only when its retrieval confidence is high; below the threshold it silently hands to a human with full context. This is how you get 60-70% deflection without the bot ever confidently telling a customer the wrong price.
We route high-volume, low-risk tasks (OCR, classification, tagging) to an open-source model on your server at a fraction of the token cost, and reserve Claude/GPT for the handful of replies that need real reasoning. Same quality, often one-tenth the monthly bill.
A Hindi/Hinglish voice agent confirms COD orders and books OPD/service appointments before dispatch — catching fake and unsure orders Tier 2/3 buyers won't fill a form for. Directly cuts RTO losses and no-shows that quietly eat margin.
Every assistant answer must cite the source paragraph from your docs; if it can't find one, it refuses and escalates instead of guessing. This single rule is what makes staff and customers actually trust the assistant in week one.
We build a test set of real questions with correct answers from your business and won't ship until the agent scores against it — then re-run it after every prompt or model change. No vibes-based 'looks good,' so accuracy doesn't silently rot.
Sending money, committing a price, cancelling an order, messaging in bulk — these always pause for one-tap human approval. The agent does 95% of the work; a person owns the last click that can't be undone.
An analytics agent posts yesterday's sales, collections, top SKUs, and dead-stock and GST-mismatch alerts straight to the owner's WhatsApp every morning. Adoption is instant because nobody has to open a dashboard or learn a tool.
We sit with your team, watch the actual workflow, count the hours and rupees bleeding, and pick the one use case with the clearest payback. You get a written scope, expected ROI, model/hosting plan, and a fixed price before any build.
We connect your sources (docs, Tally/ERP, WhatsApp, cameras), clean and chunk the knowledge base, stand up the privacy and audit layer, and define permissions, approval gates and the PII redaction rules. Nothing sensitive moves without your sign-off.
We build the agent, wire the integrations, and grade it against a golden test set of your real questions. We iterate on prompts, retrieval and model choice until it clears the accuracy and cost bar — not just a good-looking demo.
We run it live on a slice — one outlet, one vendor group, or shadow mode beside your team — measuring deflection, accuracy, time saved and cost per query against the targets we set in discovery. Tune based on real traffic.
We scale to full volume, train your staff, hand over runbooks and the monitoring dashboard, and give you the controls to throttle or pause anything. You own and understand the system, not just rent a black box.
On a support retainer we watch accuracy and cost, retune as your data and models change, keep it patched, and roll the proven playbook onto the next workflow. The system gets cheaper and smarter over time.
Vendor invoices and e-way bills auto-read and posted to Tally, GST mismatches flagged before filing, and a WhatsApp agent that answers dealers' price and stock-availability questions from live inventory.
Voice and WhatsApp agents take reservations and food orders in Hindi/English, push UPI payment links, answer menu and timing questions, and draft replies to Zomato/Google reviews in your brand voice.
Vernacular voice agent books and reminds OPD appointments and diagnostic tests, answers timing and doctor-availability queries 24/7, and a RAG assistant surfaces drug info and store SOPs — with strict PII handling for patient data.
WhatsApp bot handles order status, returns and catalog browsing; a voice agent confirms COD orders before dispatch to cut RTO; and a vision agent runs shelf and planogram audits across outlets.
An assistant answers parent and student questions on fees, admissions, syllabus and circulars from your own documents in multiple languages, and routes genuine leads to the admissions team with full context.
A private assistant over your SOPs, HR policies, product specs and contracts so staff get instant sourced answers instead of interrupting seniors — onboarding new hires in days, not months.
One painful workflow, fast ROI — your first proof that AI works for your business
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SMBs ready to automate across functions and see AI in daily operations
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Growing companies treating AI as ongoing infrastructure, not a one-off project
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Indicative scopes — every engagement is tailored on a quick discovery call.
of routine WhatsApp and call queries handled without a human, with confidence-gated handoff for the rest
of pure invoice data-entry per accountant eliminated by the Tally-first invoice agent
lower cost per query when bulk tasks run on open-source models instead of premium APIs
from kickoff to a first agent live in production on your real workflow
of agent actions logged and auditable, with approval gates on anything irreversible
supported for voice and chat, including Hindi, Hinglish, Tamil, Telugu, Marathi and Gujarati
Indian SMB owners and operators — factories, trading houses, restaurants, hotels, retail and D2C brands, hospitals, pharmacies, and schools/colleges — who are drowning in repetitive document and customer-query work, have been burned by generic chatbots, and want practical AI with clear rupee ROI and serious data privacy, not hype.
We run a digital and ERP company ourselves and serve Indian SMBs daily. We know Tally, GST, UPI, WhatsApp and the chaos of a real shop floor — so we build for how your business actually works, not a Silicon Valley slide.
Every engagement starts by counting the hours and money a workflow is bleeding and committing to a payback. If the numbers don't make sense, we tell you not to build it.
PII redaction, audit logs, approval gates, and India-region or on-prem hosting are baked into every project — because we know your vendor terms, patient data, and customer numbers can't just leak into a US API.
We document everything, train your team, give you a kill switch and dashboard, and stay model-agnostic across Claude, GPT and open-source. You own the system; we earn the retainer by being worth it.
Anyone can show a flashy AI demo. We measure against a golden test set, run a real pilot, and only call it done when it's deflecting queries or saving hours on live traffic.
Generic ChatGPT answers from the open internet and makes things up. Our agents answer only from your data through RAG, must cite the source, and refuse plus escalate to a human when they're not sure. We also grade every agent against a test set of your real questions before it goes live — so it doesn't confidently quote a wrong price or GST rate.
Yes. We build a privacy layer into every project: PII detection and redaction, audit logs of every action, and the option to host sensitive workloads on-prem or in an India region so data never leaves your control. We pick models partly based on where your data is legally allowed to live.
It works inside the tools you already use. We post vouchers to Tally via XML/ODBC, run bots on the WhatsApp Business API, and connect to Zoho, Razorpay, your ERP and Google Sheets. Your team keeps working where they already work — no new dashboard to learn.
Yes — voice and chat in Hindi, Hinglish, Tamil, Telugu, Marathi, Gujarati and more. Vernacular is exactly where AI agents win in India, especially with Tier 2/3 customers who'd rather talk than fill an English form. Containment and trust both go up versus English-only systems.
Less than you'd expect, because we route high-volume tasks to cheaper open-source models — often around a tenth of the cost of running everything on a premium API — and reserve the expensive models for the few queries that truly need them. We size the monthly run-cost during discovery so there are no surprises.
We aim to have your first agent live in production on a real workflow in under 30 days. We deliberately start with one high-payback use case, prove the ROI, then expand — so you see value before committing to anything bigger.
Whether you need to replace spreadsheets, connect SaaS tools, build a custom ERP, launch a SaaS product, generate better leads or automate WhatsApp follow-ups — TheManki can help you build the system your business deserves.