Privacy Policy
Last updated: 17 June 2026
Your trust matters to us. This policy explains, in plain language, what data we collect, why we collect it, and the control you have over it.
01. Who we are
This Privacy Policy explains how TheManki — a brand operated by Sanam Designs Wallah – Manki Space ("TheManki", "we", "us", "our") — handles personal data when you visit themanki.com, contact us, or engage us for software, ERP, automation and retention software services.
We are based in India and process personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 and rules made thereunder.
02. Information we collect
We collect only the information needed to respond to you and deliver our services:
- Details you provide — name, email address, phone/WhatsApp number, business name, industry, and the contents of any enquiry or message you send us.
- Project information — material you share with us during an engagement so we can scope, build and support your solution.
- Technical data collected automatically — IP address, browser and device type, referring page, and pages visited, via cookies and standard web logs.
03. How we use your information
We use personal data to:
- Respond to enquiries and schedule strategy calls;
- Prepare proposals, scope work, and deliver and support the services you engage us for;
- Send service-related communication and, where you have opted in, occasional updates you can unsubscribe from at any time;
- Improve our website and understand how it is used;
- Comply with legal, tax and accounting obligations.
We do not sell your personal data, and we do not use it for automated decision-making that produces legal effects.
06. Data retention
We keep personal data only for as long as needed for the purposes described above or as required by law. Enquiry data for prospects who do not engage us is retained for a limited period and then deleted or anonymised. Project and accounting records are retained for the periods required under applicable Indian law.
07. Data security
We apply reasonable technical and organisational measures appropriate to the sensitivity of the data — including access controls, encrypted transport (HTTPS), and limiting access to authorised personnel. No method of transmission or storage is completely secure, but we work to protect your information and to respond promptly to any incident.
08. Your rights
Subject to applicable law, including the DPDP Act, 2023, you may:
- Request access to the personal data we hold about you;
- Request correction or updating of inaccurate or incomplete data;
- Request erasure of your data where it is no longer required;
- Withdraw consent you have previously given;
- Raise a grievance about how we handle your data.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.
09. Third-party links
Our website and communications may link to third-party sites and tools (for example WhatsApp, scheduling and payment providers). We are not responsible for the privacy practices of those third parties; please review their policies separately.
10. Children's data
Our services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised "Last updated" date. Material changes will be highlighted where appropriate.
12. Grievances and contact
For any privacy question, request, or grievance, contact our grievance contact by email at mayank@themanki.com or by phone at +91 70022 08642. We take concerns seriously and aim to resolve them quickly.
Questions about this policy?
Reach the TheManki team — operated by Sanam Designs Wallah – Manki Space, India.