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Software that already knows your industry — its forms, its registers, its rush hours, and its inspectors.
Generic ERP makes you bend your hospital, school, or hotel to fit the software. We build the other way around. TheManki delivers industry-specific systems — school/college ERP, hospital and clinic HIS, pharmacy and lab software, hotel PMS, restaurant POS — that speak your domain out of the box: GST e-invoicing, Schedule-H registers, NABH and NAAC documentation, Form C foreigner reporting, attendance, IPD billing, KOT and table turns. Built for Indian SMBs, on Indian rails — UPI, WhatsApp, Tally, Razorpay — with migration and training done properly so your staff actually use it.
We sit in your front office for a day — admission desk, OPD reception, pharmacy counter, hotel front desk, restaurant POS — and map the real workflow, not the brochure version. The software gets shaped around how your staff actually work, including the WhatsApp groups and Excel sheets they secretly rely on.
For each vertical we hard-code the statutory layer first — GST e-invoice/HSN, Schedule-H/H1 register, NABH documentation, NAAC/AICTE/AISHE data points, Form C for hotels — so audit-readiness is a default, not a bolt-on you fight with later.
We pull years of data out of Tally, Busy, Marg, legacy Excel and old desktop ERPs — cleaning duplicate patient/student/guest records, reconciling outstanding balances and stock valuation — so day one on the new system reflects reality, not a half-empty database.
Staff learn on a sandbox loaded with your own patients/students/rooms/menu, in Hindi or the local language, with printed one-page SOP cards per role. We run parallel-run weeks so the old register and new system match before you cut over.
For the first 2-4 weeks after go-live we are on WhatsApp and on-site at peak hours (admission season, festival rush, month-end billing). We only step back once your power users can train the next new joinee themselves.
Admissions, fee management with concession/scholarship logic, attendance (biometric/RFID), exam and CCE/CBSE result processing, transport, parent app with WhatsApp alerts, and ready NAAC/AISHE/UDISE+ data extracts.
OPD/IPD registration, doctor queue, EMR, package and TPA/insurance billing, ward and bed management, OT scheduling, discharge summaries, and NABH-aligned documentation and MIS.
Batch and expiry tracking, Schedule-H/H1 sale register, GST-compliant billing, supplier and purchase management, lab test catalogue, sample tracking, and auto-formatted result reports with reference ranges.
Reservations and OTA sync, front desk check-in/out, room and rate management, Form C foreigner reporting, GST tax slabs by tariff, housekeeping status, banquet and POS integration, and night audit.
Table and KOT management, kitchen display, Swiggy/Zomato aggregator sync, recipe/inventory consumption, multi-outlet dashboards, UPI/card billing, and GST-correct invoices.
Vertical-correct HSN/SAC, tax slabs, e-invoice IRN/QR where applicable, e-way bill, and clean exports your CA can file from — across every system we build.
Fee reminders, appointment confirmations, lab-report delivery, booking vouchers and payment links over WhatsApp; UPI/Razorpay collection wired into the ledger so reconciliation is automatic.
Structured extraction from Tally, Busy, Marg, legacy ERPs and Excel, with de-duplication, balance reconciliation and stock revaluation before go-live.
Granular permissions for owner, admin, doctor, pharmacist, front desk, accountant — with a full edit/delete audit log so you know who changed what, essential for compliance and theft control.
Before we write a line of code, we map every statutory output you'll ever be asked for — Schedule-H1 register, NABH MOM/indicator sheets, NAAC AQAR tables, AISHE format, Form C — and design the data capture so those reports generate in one click instead of a panic before inspection.
Every institution that thinks it has software still runs critical work in hidden Excel sheets and WhatsApp groups. We hunt these down on day one — concession approvals, doctor incentive splits, banquet advances — because that's exactly the logic generic software missed, and where we add the most value.
For at least one full cycle (a fee month, a billing week, a hotel weekend) the old method and new system run side by side and must reconcile to the rupee. We never flip the switch on faith — staff trust the system only after they've seen it match their register.
For restaurants and hotels we reconcile Swiggy/Zomato and OTA (MakeMyTrip/Booking) payouts against orders inside the system, surfacing commission leakage and missing settlements — money owners almost never catch manually.
We build pharmacy/lab stock around batch + expiry + rack location from the start, with near-expiry alerts and FEFO billing, so you stop writing off lakhs in expired Schedule-H stock and stay drug-inspector clean.
For hospitals we structure IPD billing so the discharge bill, package break-up and documents export as a ready TPA claim pack — cutting claim rejections and the weeks of cash blocked in pending settlements.
We size and stress-test the system for your real peaks — admission rush, Diwali dining, wedding-season bookings, month-end billing — and put the high-traffic counters on resilient flows so it never crawls when revenue is highest.
We build a single daily dashboard the owner actually opens on the phone — collections, occupancy/footfall, outstanding, today's cash vs UPI — instead of a 40-report suite nobody reads. Adoption at the top drives adoption everywhere.
On-site observation of your front office and back office, listing every form, register, compliance output and the shadow-Excel reality. We agree the exact modules and the statutory reports the system must produce.
We document data model, role permissions, GST/HSN setup, and vertical-specific compliance (Schedule-H, NABH, NAAC, Form C). You sign off on screens and report formats before build.
We configure or develop the modules, wire in WhatsApp/UPI/Tally, and load a sandbox with your real sample data for early feedback. Iterative demos every week.
Extract and clean legacy data from Tally/Excel/old ERP, reconcile balances and stock, then run old-and-new side by side for one full cycle until they match to the rupee.
Role-based training on your own data in the local language, printed SOP cards, and a planned cutover timed away from your peak season.
On-site and WhatsApp support through the first peak cycle, fixing real-usage gaps, until your power users can onboard new staff themselves.
A CBSE school running fees and attendance on spreadsheets gets concession-aware fee management, a parent WhatsApp channel, and one-click UDISE+/CBSE data — admin time on fee tracking drops sharply.
A nursing home stuck with rejected insurance claims gets package-based IPD billing and ready TPA claim packs, cutting claim turnaround and freeing blocked working capital.
A neighbourhood pharmacy with an attached lab gets batch/expiry FEFO billing, Schedule-H1 register, GST invoices, and WhatsApp lab-report delivery — inspector-ready and less expired-stock write-off.
A family-run hotel replaces register-based front desk with PMS, OTA sync, automated Form C, GST-correct folios and banquet advance tracking — fewer overbookings, cleaner night audit.
A 3-outlet restaurant doing heavy Swiggy/Zomato volume gets KOT/KDS, recipe-linked inventory, aggregator payout reconciliation and a multi-outlet owner dashboard that exposes commission leakage.
A college needing accreditation support gets attendance, exam processing and AQAR/NAAC and AISHE data tables generated from live records instead of assembled by hand before audit.
A single institution moving off Excel/Tally onto one core system, fast.
from ₹85,000
A growing SMB that needs full workflow, compliance and integrations done right.
from ₹2,50,000
Multi-branch or multi-vertical groups needing one consolidated view.
custom
Indicative scopes — every engagement is tailored on a quick discovery call.
We cut admission, check-in, and billing time by removing duplicate data entry and pre-filling from existing records.
Statutory registers and accreditation data (Schedule-H, NABH, NAAC, Form C) move from days of assembly to one-click generation.
Automated WhatsApp reminders and UPI links lift fee, invoice and dues collection and shrink the receivables ageing.
Batch/expiry FEFO billing and near-expiry alerts reduce dead pharmacy and consumable stock written off each quarter.
TPA claim packaging and aggregator/OTA reconciliation surface rejected claims and missing settlements that were silently lost.
Share of operations actually run in the system vs shadow Excel — the truest measure that the build and training landed.
Owners and administrators of Indian SMB institutions — schools and colleges, hospitals and nursing homes, clinics, pharmacies and diagnostic labs, hotels and resorts, restaurants and cloud kitchens — who have outgrown Excel, Tally, and generic off-the-shelf software and need a system built around their actual workflow and Indian compliance.
We've worked across factories, schools, hospitals, pharmacies, hotels and restaurants — so we already know what a drug inspector, NABH assessor or NAAC committee asks for, and build for it.
GST e-invoicing, UPI, WhatsApp, Tally, Razorpay, aggregator and OTA integrations are native to how we build — not afterthoughts for a foreign template.
We treat pulling and cleaning your legacy data as core scope, with parallel runs that reconcile to the rupee — not a risky weekend dump.
On your own data, in your language, with SOP cards and peak-season hypercare — so adoption is real and the software doesn't end up unused.
You deal with an operator-led team that owns the outcome, not a faceless vendor that vanishes after the invoice.
Yes — that's core scope. We extract from Tally, Busy, Marg, legacy desktop ERPs and Excel, de-duplicate patient/student/guest records, reconcile outstanding balances and revalue stock, then parallel-run until the new system matches your old records to the rupee before cutover.
Yes. We map the exact statutory and accreditation outputs your vertical needs before building, and design data capture so those registers and reports generate in one click. GST e-invoicing and correct HSN/SAC are standard across every system we build.
Whichever fits your case and budget. Where a strong vertical platform exists we configure and integrate it; where your workflow is unusual — concession logic, doctor incentive splits, banquet handling — we develop custom modules. The Discovery phase decides this with you, transparently.
A single core system (Launch) typically goes live in 4-6 weeks. A full suite with migration and compliance (Operate) runs around 8-12 weeks including parallel run. Multi-branch groups are phased. We always time cutover away from your peak season.
That's exactly what our training and hypercare are designed for. We train on your own data in Hindi or the local language, hand out one-page SOP cards per role, and stay on-site and on WhatsApp through your first peak cycle. We measure adoption — operations actually run in the system vs shadow Excel — as a success metric.
Every project includes 2-4 weeks of hypercare. After that we offer an AMC with SLA-backed support, updates and a quarterly review, so you're never left stranded the way single-purchase software usually leaves owners.
Whether you need to replace spreadsheets, connect SaaS tools, build a custom ERP, launch a SaaS product, generate better leads or automate WhatsApp follow-ups — TheManki can help you build the system your business deserves.