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Your cloud, run like you have an IT team — without hiring one.
Most Indian SMBs are paying for cloud they don't understand: a single ₹40,000/month EC2 box a freelancer set up two years ago, no backups anyone has tested, a website that goes down on the busiest billing day of the month, and an AWS bill quietly growing 30% a year with nobody asking why. TheManki runs your hosting and cloud the way a real engineering team would — migration, Dockerization, CI/CD, monitoring, backups, disaster recovery and security hardening — all wrapped in a managed AMC with a clear uptime commitment. You get on-call infrastructure ownership, a billing team that actually reads the invoice, and one number to call when something breaks. We work across AWS, Azure and GCP, bill you in INR with GST, and speak plain operator English, not certification jargon. The goal is simple: your systems stay up, your bill goes down, and you stop being the person who reboots the server at midnight.
We start with a full read of what you actually have — every running instance, database, domain, SSL cert, backup job and the real cause of past outages — and put it in one plain-English document with the bill broken down line by line. No migration or change happens until you can see the current state and the risks in front of you. Most owners learn here that they're paying for two servers they forgot existed.
Cutovers are planned to the minute and rehearsed on a staging copy first. We sync data, run the new environment in parallel, validate it, then switch DNS during a low-traffic window — with a written rollback that gets us back to the old setup in minutes if anything looks wrong. Your customers and staff feel nothing; for ERP and billing systems we schedule around your GST and month-end cycles.
Infrastructure is defined in code (Terraform), apps are containerised with Docker, and deployments run through CI/CD pipelines — so the whole environment can be rebuilt from a repo, not from one person's memory. Every credential, runbook and architecture diagram lives in your own accounts and a handover doc. If you ever leave us, you take a clean, documented setup with you.
We instrument uptime, CPU, memory, disk, database health and SSL expiry, with alerts going to our on-call team on WhatsApp and email. The deal is that we know before you do — most issues get caught and fixed while you sleep, and you get a short morning note rather than a panicked call. Monthly we review what broke, what we hardened, and what the bill did.
Move from a shaky VPS, on-prem box or a freelancer's account to a properly architected AWS, Azure or GCP setup — with zero-to-minimal downtime, tested rollback and your data intact.
We own the day-to-day: patching, scaling, renewals, SSL, DNS, uptime and the 11pm 'site is down' moment — under a fixed monthly AMC so there are no surprise hourly bills.
Package your app into Docker containers so it runs the same on every machine, deploys in seconds, and scales without the 'works on my server' chaos — on plain Docker or managed Kubernetes/ECS as your size demands.
Automated build-test-deploy pipelines (GitHub Actions/GitLab CI) so shipping a change is one click with an instant rollback — no more SSH-ing in and overwriting files by hand at midnight.
Automated, encrypted, off-region backups that we actually test by restoring — plus a written DR plan with agreed RPO/RTO so a dead disk, bad deploy or ransomware hit is a bad hour, not a closed business.
24x7 monitoring of uptime, resources, databases and certificates with on-call alerting to our team — engineered so we catch and fix problems before your customers or staff ever notice.
Right-sizing, killing zombie resources, Reserved Instances/Savings Plans, storage tiering and — for Indian SMBs — moving to INR/CSP billing to recover the 18% GST hit. Typically 25–45% off the monthly bill.
Locked-down firewalls and security groups, least-privilege access, encryption at rest and in transit, secrets management, WAF and patch discipline — so a casual scan or leaked password doesn't become a breach.
CDN, caching, database tuning and auto-scaling so the site and ERP stay fast under festival-sale traffic spikes instead of buckling on your biggest day of the year.
Most SMBs pay AWS/Azure directly in USD and eat 18% GST with no usable input credit. We re-route billing through an Indian Cloud Service Provider so you get a proper GST invoice in rupees with input credit — often an instant ~18% effective saving with zero change to your infrastructure.
Before any clever optimization, we hunt down what you're paying for and not using — orphaned volumes, idle test instances, unattached IPs, old snapshots, a staging server live since 2023. On almost every first audit this alone cuts 10–20% off the bill before we've touched architecture.
We right-size oversized instances against real CPU/memory data first — committing to the wrong size locks in waste for a year. Only once usage is stable do we layer 1-year Reserved Instances or Savings Plans on the steady-state load (30–60% off) while keeping spot/on-demand for bursts.
A backup you've never restored is a hope, not a plan. We run scheduled restore drills into an isolated environment and timestamp how long a real recovery takes — so your RTO is a measured number, not a guess, the day you actually need it.
Once a quarter we simulate a failure — kill the primary, restore from off-region backup, bring the app back — and measure it against your agreed RPO/RTO. It turns 'we have disaster recovery' from a line in a proposal into something we've actually proven on your stack.
For Tally-adjacent ERP, billing and order systems where downtime means lost invoices, we run new versions alongside the old and switch traffic only after validation — so a bad deploy is a one-click switch back, never a scramble during GST filing week.
We pull database passwords, API keys and payment-gateway secrets out of code, config files and WhatsApp chats and into a managed secrets store with rotation — closing the single most common way Indian SMB systems actually get breached: a leaked credential sitting in a repo or a chat.
One status page and one monthly note in plain English — uptime %, what broke, what we hardened, what the bill did and where it's heading — so a non-technical founder can hold us accountable in 90 seconds without learning what a 'p99 latency' is.
We map every server, database, domain, backup and cost line you have, document past outages and risks, and hand you a plain-English current-state report with quick wins flagged.
We design the target setup (cloud, sizing, backup and DR strategy), agree your uptime commitment and RPO/RTO, and write a cutover plan with a tested rollback — all priced before work starts.
We provision infrastructure as code, Dockerize the app, set up CI/CD, sync data, and run the new environment in parallel — then cut over in a low-traffic window with rollback ready.
Security hardening, secrets vault, 24x7 monitoring and alerting go live, and we run a real backup-restore drill to prove your recovery time before signing off.
You get full account access, runbooks and architecture docs, then we move into the managed AMC — patching, scaling, on-call, cost reviews and the monthly owner report.
Monthly cost and uptime reviews, continuous right-sizing, security patching, and a quarterly disaster-recovery fire-drill so the system gets cheaper, safer and more resilient over time.
An ex-employee or freelancer set up the ERP/Tally server and left. We audit it, migrate to a properly backed-up cloud setup with documentation, and put it under AMC so there's finally a team responsible when it breaks.
The store buckles under Diwali or end-of-season traffic. We add CDN, caching and auto-scaling and load-test before the sale, so your biggest revenue day stays online instead of timing out at peak.
Patient records and billing can't be lost or leaked. We set up encrypted off-region backups, restore-tested DR with a measured RTO, and security hardening so a disk failure or ransomware hit is recoverable, not catastrophic.
The AWS/Azure bill keeps climbing with no clear reason. We sweep zombie resources, right-size, apply RIs/Savings Plans and switch to INR/CSP billing — usually cutting 25–45% while improving reliability.
Booking engines, POS and websites across multiple outlets need to stay up and in sync. We consolidate hosting, add monitoring and failover, and manage it centrally so one outlet's outage doesn't become everyone's problem.
Admission, results and fee-payment portals get hammered on a few critical days a year. We architect for those spikes, add caching and scaling, and monitor so parents aren't met with a down site on deadline day.
A single business with one website/app or ERP already on the cloud, that just needs it kept up, backed up and managed by someone accountable.
From a fixed monthly AMC
SMBs moving off a freelancer's server, a shaky VPS or on-prem onto a proper cloud setup — and wanting it fully managed afterward.
One-time migration + monthly AMC
Higher-traffic or compliance-sensitive businesses (multi-outlet, hospital/pharmacy, growing D2C) needing high availability, security and FinOps.
Custom monthly AMC
Indicative scopes — every engagement is tailored on a quick discovery call.
The share of time your site/app/ERP is actually reachable, held to an agreed commitment and driven by monitoring, redundancy and fast on-call response — the number that decides whether customers can transact today.
Tracked month over month and attacked through right-sizing, zombie cleanup, RIs/Savings Plans and INR/CSP billing — typically down 25–45% from where we find it, with savings shown in the monthly report.
How long it actually takes to bring you back after a failure — a measured number from real restore drills, not a promise, so you know exactly what 'we have backups' is worth.
How much data you'd lose in a worst case, set by backup frequency and tuned to your tolerance — minutes for billing/ERP, hours for lower-stakes systems.
How fast we spot an issue and fix it, driven toward 'before the customer notices' by automated alerting and runbooks — the gap between a non-event and a lost day.
The share of systems kept current on security patches, tracked so a known vulnerability doesn't sit open for months waiting to be exploited.
Indian SMB owners running real systems on the cloud — a website, app, ERP/Tally setup, booking engine, POS or internal tool — but with no in-house IT team to keep it up. Ideal if you've been burned by a server going down, a freelancer disappearing, an unexplained cloud bill, or a backup you're not sure works. Fits factories, trading and distribution firms, D2C and retail brands, restaurants, hotels, hospitals, pharmacies, and schools/colleges that need reliability and a clear monthly cost rather than 3am surprises.
We talk in uptime, rupees saved and recovery time — the numbers an owner cares about — not certification badges and acronyms. You get a monthly report you can actually read and act on.
Infrastructure is in your cloud accounts, defined in code, with credentials and runbooks handed to you. If you ever leave us, you walk away with a clean, documented setup — never held hostage.
The whole point of the AMC is that you stop being the one who notices the site is down. Monitoring and on-call mean most issues are fixed before they reach your customers or your phone.
GST-compliant INR billing, schedules that respect your filing and festival cycles, WhatsApp-based alerting and support, and cost plays specific to how Indian SMBs actually get billed for cloud.
You get a predictable monthly cost for management — patching, scaling, on-call and reviews included — so budgeting is simple and asking for help never feels like running a meter.
No — and any provider who blurs this is hiding something. The cloud bill (compute, storage, bandwidth) is paid to the cloud provider for what you actually use; our AMC covers the management, monitoring, on-call and optimization on top. The good news: our cost-optimization work usually shrinks that cloud bill by 25–45%, so in many cases the savings we find cover a meaningful part of our fee. We can also route your cloud billing through an Indian CSP so you get a proper GST invoice in rupees.
Migrations are planned for zero-to-minimal downtime. We build the new environment in parallel, sync your data, validate everything on a staging copy, then cut over during a low-traffic window with a tested rollback ready to restore the old setup in minutes if anything looks off. For billing and ERP systems we schedule around your GST and month-end cycles, so customers and staff typically feel nothing.
Our on-call team does. Monitoring alerts us — usually before you or your customers notice — and we respond, fix and send you a short note. That's the core of the AMC: you stop being the person rebooting the server at midnight. Response times are tighter on the higher tiers, and we agree the uptime commitment up front so you know exactly what you're getting.
That's exactly who this is built for. We become your outsourced cloud and DevOps team. You get one point of contact, alerts and reports in plain English (and on WhatsApp), and complete documentation so nothing depends on a single person's memory. You make the business decisions; we handle the infrastructure.
We show it line by line. The first audit almost always surfaces zombie resources — idle test servers, orphaned volumes, old snapshots — that we cut immediately. Then we right-size against real usage data and apply Reserved Instances or Savings Plans on steady load (30–60% off there), plus INR/CSP billing to recover the 18% GST. Across Indian SMBs that typically lands at 25–45% off the monthly bill, and you see the trend in every monthly report.
You keep everything. All infrastructure lives in your own cloud accounts, defined in code (Terraform) and documented with runbooks and architecture diagrams. We hand over every credential and the full documentation. There's no lock-in and no hostage situation — leaving us means walking away with a cleaner, better-documented setup than you arrived with.
Whether you need to replace spreadsheets, connect SaaS tools, build a custom ERP, launch a SaaS product, generate better leads or automate WhatsApp follow-ups — TheManki can help you build the system your business deserves.